Jungle game FAQ — All Your Questions Answered in One Place

No. Under Jungle Game's rules, each person is allowed only one account. If multiple accounts are detected, all of them will be closed and any remaining balance may be forfeited. Please use a single account only.

You must be at least 18 years old to register on jungle game. We verify this through KYC checks. Any account found to belong to a user under 18 will be closed immediately.

On the login page Go to the login page and click "Forgot Password?" An OTP will be sent to your registered mobile number or email. Verify using the OTP, then set a new password. The whole process takes just 2–3 minutes.

KYC (Know Your Customer) verification is required to keep your account secure and to ensure your withdrawals go through. It confirms that funds are reaching their rightful owner. Verification is typically completed using an NID or passport.

The minimum deposit on jungle game is just BDT 100, making it easy for players of any budget to get started. There is no maximum deposit limit, though larger amounts may require additional verification.

Deposits are typically reflected within 5–15 minutes. If yours hasn't appeared after 30 minutes:

• Save a screenshot of your payment
• Note your transaction ID
• Contact Live Chat Support

Issues are typically resolved within 24 hours.

jungle game does not charge any additional fees on deposits. However, your mobile banking operator (bKash, Nagad, etc.) may apply their own transaction charges.

The minimum withdrawal is BDT 200. The maximum daily withdrawal limit depends on your account level. New accounts can withdraw up to BDT 50,000 per day, while verified accounts have a higher limit.

Generally yes — withdrawals must be made using the same method you used to deposit. This is a security policy to prevent money laundering. In special circumstances, contact support and they will assist you.

Yes, but you must first meet the wagering requirements. For example, a 100% bonus typically carries a 3x–5x wagering requirement — meaning if you receive a BDT 1,000 bonus, you'll need to place BDT 3,000–BDT 5,000 in bets. Full details are listed in each bonus's terms and conditions.

Free spins received after registration can be used on selected slots games. Slot Games Head to the category section to see which games have free spins available — they'll be clearly marked. Free spins generally must be used within 7 days.

The weekly cashback gives you back 5% of your net losses for that week. It's automatically credited to your account every Monday. There are no wagering requirements on cashback — you can withdraw it directly.

Log in and find your referral link in your profile. Share it with a friend. When they register and make their first deposit, you'll receive a BDT 300 bonus. This bonus is awarded for every successful referral.

All games on jungle game are RNG (Random Number Generator) certified, meaning every outcome is entirely random and not predetermined. Neither players nor the platform can influence the results.

If you get disconnected, the game pauses automatically. Once you reconnect, it resumes exactly where you left off. No bets or funds are lost due to internet issues.

If you notice any unfamiliar logins or transactions on your account, change your password immediately and notify our live chat support. Our security team is active 24/7.

On Android, you need to enable "Unknown Sources" or "Install Unknown Apps" before installing. Go to Settings → Security → Unknown Sources and turn it on. No extra settings are required on iOS.

The app offers extra features — fingerprint login, push notifications, offline mode, and faster loading. While all features are accessible on the website, app users may also receive exclusive app-only bonuses.